Knowledge Base · Page 1

Practical enterprise IT articles built around real failure symptoms and safe troubleshooting order.

The knowledge base covers common enterprise issues involving Active Directory, Windows Server, networking, virtualisation, databases, backup and storage, with practical guidance for production environments.

Active Directory / GPOFile permissionsNetwork / VPNVDIBackup / NASServers / legacy systems

Common troubleshooting topics

  • gpupdate succeeds but the GPO is absent
  • Repeated domain-account lockouts
  • Shares fail by hostname
  • Slow internet after VPN connection
  • The port is open but the application fails

Topics include identity and access, connectivity, server platforms, virtual desktops, data protection and legacy-system operations, allowing teams to locate guidance by incident scenario.

Articles

Enterprise IT technical articles: networks, servers, AD, VMware, backup and operations

Practical infrastructure topics for managed IT: networks, Windows Server, AD/GPO, VMware, VPN/SD-WAN, firewalls, Veeam, NAS permissions, factory network upgrades and legacy migrations.

Managed IT and InfrastructureTechnical article

What should managed IT services include, and how should a manufacturing or SME define scope and pricing?

Managed IT should not be priced only by PC count. Inventory networks, servers, Active Directory, VMware, backup, permissions and remote access first, then define remote/on-site frequency, change windows, SLAs, documentation and project boundaries.

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Enterprise Networks and Factory UpgradesTechnical article

How should a factory network be redesigned? Segmenting office, production and server networks with VLANs and firewalls

A factory network should not rely only on different IP subnets. Define office, production, server, wireless and management boundaries, then enforce required access with VLANs, routing, firewall policy and ACLs while preserving rollback paths.

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Network Maintenance and CutoversTechnical article

How to replace a core switch with a rollback path: configuration and validation checklist for enterprise cutovers

Core-switch replacement is more than copying configuration. Verify VLANs, trunks, gateways, STP, link aggregation, optics, routing, ACLs, DHCP relay and uplink relationships, then execute staged validation with a defined rollback plan.

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Firewall and Access ControlTechnical article

What is the risk of broad ANY firewall rules, and how can enterprises tighten them without breaking production?

Do not disable broad firewall rules in one step. Inventory real traffic, sources, destinations and ports plus AD/DNS/ERP/SQL/SMB/VDI dependencies, then introduce precise rules, observe logs and shrink the catch-all rule in controlled stages.

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Infrastructure Health ChecksTechnical article

What should an enterprise IT infrastructure health check cover across networks, servers, AD, VMware and backup?

An infrastructure health check should cover networks/firewalls, Windows Server, AD/DNS, VMware, storage, Veeam/backup recovery, NAS permissions and documentation, then prioritize remediation by business impact, failure likelihood and recovery difficulty.

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SQL Server, ERP and legacy systemsTechnical article

SQL Server 2016 is out of support: should an ERP database be upgraded immediately?

SQL Server 2016 reached the end of extended support on 14 July 2026. Assess security, application compatibility, downtime and rollback before choosing an upgrade schedule.

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Windows Server and infrastructureTechnical article

Windows Server 2016 support ends in 2027: how should an enterprise plan migration now?

Windows Server 2016 reaches the end of extended support on 12 January 2027. Inventory roles, applications, hardware, licensing, backups and downtime well in advance.

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Windows Server and infrastructureTechnical article

After Windows 10 support ended, what should enterprises test before moving to Windows 11?

Windows 10 support ended on 14 October 2025. Validate hardware, business applications, drivers, Group Policy, VPN clients and peripherals before broad Windows 11 deployment.

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Windows Server and file permissionsTechnical article

Why Windows 11 24H2 may fail to access an old NAS: the new SMB signing baseline

Windows 11 24H2 requires SMB signing by default. Older NAS appliances, Samba releases and incomplete implementations can fail authentication or negotiation.

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Virtualisation and VDITechnical article

vSphere 7 is out of general support: upgrade to vSphere 8 or move to another platform?

vSphere 7 reached end of general support on 2 October 2025. Evaluate hardware compatibility, licensing, backup, networking, storage and team capability before deciding.

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Active Directory and Group PolicyTechnical article

Moving domain controllers from Windows Server 2016 or 2019 to 2025: in-place or side-by-side?

Prefer a new Windows Server 2025 domain controller, replication validation, FSMO transfer and controlled demotion of the old DC rather than defaulting to in-place upgrade.

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SQL Server, ERP and legacy systemsTechnical article

Migrating SQL Server 2016 to 2022 or 2025: compatibility, downtime and rollback planning

Assess instance-level objects, compatibility levels, drivers, business regression, data synchronisation, cutover windows and rollback triggers separately.

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Network, VPN and firewallTechnical article

Designing DNS conditional forwarders for an isolated network that must resolve only vendor domains

A tightly isolated network can resolve approved vendor namespaces through conditional forwarders while restricting outbound DNS, logging change and validating failover.

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Network, VPN and firewallTechnical article

DNS returns Server Failure or SERVFAIL: checking forwarders, firewall port 53 and cache

SERVFAIL means the resolver could not complete the query. Check authoritative data, forwarders, TCP/UDP 53, DNSSEC, timeouts and cache in sequence.

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Active Directory and Group PolicyTechnical article

With two enterprise DNS servers, must forwarders, cache and root hints be identical?

AD-integrated zones can replicate, but conditional forwarders, server forwarders, root hints, cache and firewall paths still require separate verification.

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