Knowledge Base · Page 1

Practical enterprise IT articles built around real failure symptoms and safe troubleshooting order.

The knowledge base covers common enterprise issues involving Active Directory, Windows Server, networking, virtualisation, databases, backup and storage, with practical guidance for production environments.

Active Directory / GPOFile permissionsNetwork / VPNVDIBackup / NASServers / legacy systems

Common troubleshooting topics

  • gpupdate succeeds but the GPO is absent
  • Repeated domain-account lockouts
  • Shares fail by hostname
  • Slow internet after VPN connection
  • The port is open but the application fails

Topics include identity and access, connectivity, server platforms, virtual desktops, data protection and legacy-system operations, allowing teams to locate guidance by incident scenario.

Articles

Enterprise IT technical articles: AD, file permissions, VPN, VDI, backup and databases

Practical articles based on real enterprise incidents, covering Active Directory, Windows Server, file permissions, VPN, firewall, virtualisation, Veeam, NAS, SQL Server and legacy systems.

SQL Server, ERP and legacy systemsTechnical article

SQL Server 2016 is out of support: should an ERP database be upgraded immediately?

SQL Server 2016 reached the end of extended support on 14 July 2026. Assess security, application compatibility, downtime and rollback before choosing an upgrade schedule.

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Windows Server and infrastructureTechnical article

Windows Server 2016 support ends in 2027: how should an enterprise plan migration now?

Windows Server 2016 reaches the end of extended support on 12 January 2027. Inventory roles, applications, hardware, licensing, backups and downtime well in advance.

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Windows Server and infrastructureTechnical article

After Windows 10 support ended, what should enterprises test before moving to Windows 11?

Windows 10 support ended on 14 October 2025. Validate hardware, business applications, drivers, Group Policy, VPN clients and peripherals before broad Windows 11 deployment.

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Windows Server and file permissionsTechnical article

Why Windows 11 24H2 may fail to access an old NAS: the new SMB signing baseline

Windows 11 24H2 requires SMB signing by default. Older NAS appliances, Samba releases and incomplete implementations can fail authentication or negotiation.

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Virtualisation and VDITechnical article

vSphere 7 is out of general support: upgrade to vSphere 8 or move to another platform?

vSphere 7 reached end of general support on 2 October 2025. Evaluate hardware compatibility, licensing, backup, networking, storage and team capability before deciding.

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Active Directory and Group PolicyTechnical article

Moving domain controllers from Windows Server 2016 or 2019 to 2025: in-place or side-by-side?

Prefer a new Windows Server 2025 domain controller, replication validation, FSMO transfer and controlled demotion of the old DC rather than defaulting to in-place upgrade.

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SQL Server, ERP and legacy systemsTechnical article

Migrating SQL Server 2016 to 2022 or 2025: compatibility, downtime and rollback planning

Assess instance-level objects, compatibility levels, drivers, business regression, data synchronisation, cutover windows and rollback triggers separately.

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Network, VPN and firewallTechnical article

Designing DNS conditional forwarders for an isolated network that must resolve only vendor domains

A tightly isolated network can resolve approved vendor namespaces through conditional forwarders while restricting outbound DNS, logging change and validating failover.

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Network, VPN and firewallTechnical article

DNS returns Server Failure or SERVFAIL: checking forwarders, firewall port 53 and cache

SERVFAIL means the resolver could not complete the query. Check authoritative data, forwarders, TCP/UDP 53, DNSSEC, timeouts and cache in sequence.

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Active Directory and Group PolicyTechnical article

With two enterprise DNS servers, must forwarders, cache and root hints be identical?

AD-integrated zones can replicate, but conditional forwarders, server forwarders, root hints, cache and firewall paths still require separate verification.

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Active Directory and Group PolicyTechnical article

How Windows LAPS removes the risk of one shared local administrator password

Windows LAPS generates, stores and rotates a unique local administrator password for each domain device, with authorised retrieval and auditing.

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Active Directory and Group PolicyTechnical article

Recovering deleted AD users, groups and OUs: why the Active Directory Recycle Bin must be enabled first

The Active Directory Recycle Bin can restore objects deleted after it was enabled, retaining most attributes. Enable it in advance and test recovery.

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Active Directory and Group PolicyTechnical article

SYSVOL or NETLOGON shares are missing on a domain controller: diagnosing DFSR and Group Policy

Missing SYSVOL and NETLOGON commonly indicates incomplete DFSR initial sync, replication failure, database trouble or an incorrect recovery action.

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SQL Server, ERP and legacy systemsTechnical article

SQL Server starts and stops after a few seconds: using ERRORLOG, service accounts, master and tempdb

When SQL Server stops during start-up, read ERRORLOG and Windows events first, then check the service account, start-up parameters, system databases, storage and patching.

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SQL Server, ERP and legacy systemsTechnical article

SQL Server database is Recovery Pending or Suspect: safe recovery without increasing damage

Recovery Pending and Suspect mean recovery could not complete. Protect files and logs, investigate I/O, space, permissions and error codes, then choose restore or repair.

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