based on issue complexity Engagement
price. enterprise ITissue and on-site environment, device quantity, historical configuration, risk and delivery, communication quotation.
remote assess and handling
error, impact scope, remote connection or screenshot.
on-sitetroubleshooting and
involves network device, server,,, complex IP segment or production environment.
remediation project
sharing permission, AD / GPO, enterprise remote access, firewall, backup recovery, NASstorage, legacy system migration etc. remediation.
plan and delivery
plan,, table, topology, permission and materials project.
long-term maintenance
enterprise IT, but server, network, security, backup and direction 2.
Confirmed after communication
based on environment complexity, impact scope, on-site, delivery and involvesproduction confirm.
for in price?
"remote access " or "shared drive permission issue", 1 DNS configuration, firewall, routing, AD, server permission, NASaccount and business system. customer, boundary. communication issue and environment, confirm Service Scope and quotation.